Subsidiary of the MTN Group, represented in 22 countries, and telecommunications leader in Africa, MTN Cameroon is a payment and communication solutions provider incorporated in Cameroon since February 2000. MTN is one of the five most significant companies in the country.
MTN has developed in Cameroon a reliable world-class network, which is as at 30 June 2015 made up of more than 1,700 base stations and 05 ultra-modern technical centres. It is an extensive and robust network which covers close to 93% of the population of Cameroon and ensures MTN Cameroon’s presence, redundancy and service continuity in all agglomerations of over 50,000 inhabitants.
It is without doubt the most important telecommunications network in Cameroon and the Central African sub-region. MTN Cameroon rapidly positioned itself as the leader of the national sector with close to 10.4 million subscribers at 30 june 2015. Its subscriber base has witnessed an exponential growth of roughly 64% over the past three years, thereby reinforcing its leadership with almost 60% market share, and making it alongside Nigeria, Iran, Ghana and South Africa, one of the operations of reference of the MTN Group worldwide.
MTN Cameroon is recognized as a key strategic partner of Cameroon’s socio-economic development. Over 80% of cash generated from its operations are reinvested into the local economy. MTN has invested over 2.200 billion francs CFA in the national economy since the company’s installation in the year 2000. Amongst MTN’s key investments is the connection of Cameroon to the WACS sub-marine optic fibre which is a strategic tool enabling the country to access international broadband services in both an abundant and cost-effective manner.
The investments made by MTN Cameroon have contributed to the development of a thousand Small and Medium – Sized enterprises amongst its partners and suppliers. The telecommunications market leader has also illustrated itself as one of the 5 highest tax payers during the last 15 years of exploitation of its 2G GSM licence. Its fiscal contribution represented on average close to 3% of the State revenue every financial year. It has paid more than 800 billion francs CFA in terms of taxes and duties since the year 2000.
Employer of Choice
Between 2000 and 2015, MTN Cameroon created a minimum of 74 direct new jobs annually; that is a total of a thousand direct jobs, 39% of which are occupied by women. Equally, due to the dynamism of its activity, it provides daily revenue to close to 200,000 families.
Since its installation in Cameroon, MTN has decided to completely trust local talent and has implemented a successful policy of nationalization of its senior executive positions. Many of its Cameroonian employees have been developed into world-class executives, and today work abroad on senior expatriate assignments within the MTN Group across the world.
In recognition of its excellent people management practices, MTN Cameroon was recently accredited as ‘’An Employer of Choice’’ by the prestigious British institution, ‘’Investors In People (IiP)’’.
The satisfaction of its clients is at the center of MTN Cameroon’s activity. On top of its extensive distribution chain that covers the national territory, MTN has 19 Service Centers and 2 Contact Centres that are available around the clock, to provide its clients with personalized quality services at all times. Beside these traditional channels, our customer support team is available on social networks, through MTN Cameroon Twitter and Facebook official accounts.
MTN Cameroon’s customer services was certified ISO 9001:2008 by SGS in 2014 in recognition of its continuous efforts to provide the best quality of service possible to its customers.
- Philisiwe SIBIYA, Chief Executive Officer
- Linda KOUAM KAMCHE, Chief Marketing Officer
- Shoyinka SHODUNKE, Chief Information Officer
- Adel ALAYA, Chief Financial Officer
- Brahma RUDRA SHANKAR, Chief Technical Officer
- Serge ESSO, General Manager Corporate Services
- George MPOUDI, General Manager Entreprise Business
- Victor OBEN, General Manager Human Resources
- Alain NONO, General Manager Mobile Financial Services
- Patricia PEDHOM NONO, General Manager Customer Services
- Wasiu IBRAHIM, General Manager Business Risk Management
Mission & Vision
Vision: Lead the delivery of a bold digital new world.
Mission: Make our customers’ life a whole lot brighter.
Corporate Social Responsibility
In 2005, MTN Cameroon created the first corporate foundation in Cameroon and has since then donated 1% of its Profit After Tax yearly to finance its activities. This foundation contributes to the well-being of communities by working in the domains of health, community development, education, art & culture and the environment with very impressive results.